Naar content

Frequently asked questions

Can I accept online payments through the Web Booker?

Yes. TaxiWebBooker integrates with Stripe, allowing customers to pay securely online at the time of booking. This makes the process seamless for passengers and ensures quick, reliable payouts for your business.

Can customers track their driver live and see an ETA?

Yes, they’ll receive a link with the estimated arrival time and can follow the driver via live GPS tracking.

Can I customize the look of the Web Booker to match my brand?

Absolutely. You can add your own logo, colors, and branding elements so the Web Booker matches your company identity. This creates a professional and consistent customer experience.

Can I set my own fares and rules, like per km rates or fixed prices?

Yes, you can set fixed rates or let the system calculate dynamic fares based on Google Maps routes.

Do I need technical skills to set it up?

No technical expertise is required. The Web Booker is designed for easy setup with straightforward settings for service areas, availability, and pricing. Most users can get started in just a few clicks.

What versions are available (Free, Full, Pro) and what’s the difference?

  • Free: basic features to get you started.

  • Full: advanced features like fares and branding.

  • Pro: all-in-one with integrations, dispatch, and real-time tracking.

Is the Web Booker mobile-friendly?

Yes. The Web Booker is fully mobile responsive, meaning it automatically adjusts to smartphones, tablets, and desktops. Customers can book rides anytime, anywhere, without needing to download an app.

How do I add the Web Booker to my website?

You can embed the booking widget on any website or CMS, including WordPress, Wix, or custom sites. The integration is simple and doesn’t require coding—just copy and paste the widget code.

How can I manage bookings and drivers?

All bookings appear in the Dispatch Panel. From there, you can assign rides to drivers and manage everything in real time.

Does it work with my brand, color scheme, and logo?

Yes. Add your own branding and colors, and your Web Booker will look professional and recognizable.