Customizable branding styling
Make the web booker truly yours by adding your own logo, colors, and branding elements. This ensures your customers always experience a consistent look and feel that matches your company’s identity. A professional, branded interface builds trust and recognition.
- Free
- Full
- Pro
Mobile Responsive layout
Your customers can book a ride anytime, anywhere, from any device. The web booker automatically adjusts to smartphones, tablets, and desktops for a smooth and user-friendly experience. No app downloads required—just seamless booking on the go.
- Free
- Full
- Pro
Setup service area
Define exactly where your taxi service is available. By setting your service area, you make sure that bookings always come from the right locations, saving time and avoiding confusion. This keeps your operations efficient and focused.
- Free
- Full
- Pro
Setup availability schedule
Easily manage when customers can book rides by setting your business hours, special schedules, or days off. This prevents unwanted bookings outside your working times. You stay in full control of your availability, while customers get clear and accurate booking options.
- Free
- Full
- Pro
Widget website integration with any CMS
Add the booking widget to your website in just a few clicks, no matter what CMS or platform you use. From WordPress to custom-built sites, integration is simple and hassle-free. This makes it easy for customers to book directly from your website without distractions.
- Free
- Full
- Pro
Dynamic pricing based on Google Maps route
Offer fair and transparent pricing with fares calculated automatically by Google Maps. The system takes into account real route distance and duration, ensuring accurate rates every time. Customers appreciate the clarity, while you avoid disputes over pricing.
- Free
- Full
- Pro
Customer email booking confirmations
Each booking is instantly confirmed with a professional email sent to your customer. The email includes all trip details, giving passengers peace of mind that their ride is secured. This clear communication helps reduce no-shows and builds trust.
- Free
- Full
- Pro
Get operator notifications for new bookings
Never miss a new customer request. As soon as a booking is made, your team receives a notification so you can respond quickly and keep operations running smoothly. Fast reaction times mean happier customers and more efficient dispatching.
- Free
- Full
- Pro
Edit jobs in dispatch panel
Easily make changes to bookings directly in the dispatch panel. Update trip details, assign drivers, or adjust times without hassle. This gives your team flexibility to handle last-minute changes and keep operations smooth.
- Full
- Pro
Add multiple operators
Work as a team by giving multiple operators access to the booking system. Each operator can receive notifications and manage incoming requests. This ensures no booking is ever missed and makes it easy to share workload.
- Full
- Pro
Setup advanced pricing
Create detailed pricing rules that perfectly match the way your business operates. With advanced pricing you can choose between dynamic pricing, where fares are calculated automatically based on Google Maps distance and duration (including options for minimum fares, waiting time per minute, start fees, kilometre and minute charges—even tiered rates after a certain distance or time), or location-to-location pricing, where you set fixed fares between specific points such as “Airport ↔ City Centre.” On top of that, you can define special rates to add discounts or surcharges during certain hours, days, or locations—for example, peak hour surcharges or off-peak discounts. All rules can be prioritized so the system always applies the right price in the right situation. This flexibility means you can handle everything from simple flat fares to complex multi-layered pricing schemes. Customers benefit from transparent and consistent fares, while you stay in control of profitability and service quality.
- Full
- Pro
Setup availability overrides
Stay in control even when schedules change. Temporarily block off time slots or add special availability for events, busy weekends, or seasonal demands. Overrides give you the freedom to adapt without changing your main schedule.
- Full
- Pro
Setup custom fields
Collect the exact information you need from customers during the booking process. Add fields for flight numbers, special requests, or company details. Tailoring the form makes bookings more useful for your operations.
- Full
- Pro
Collect Customer Ratings
Gain valuable feedback with customer ratings after each trip. This helps you track service quality, motivate drivers, and improve customer satisfaction. Positive reviews also build trust for future customers.
- Full
- Pro
Setup SMS text to customers
Keep customers informed with automated SMS updates about their booking. From confirmation to driver arrival notifications, text messages add convenience and reliability. This reduces no-shows and builds trust with your passengers.
- Full
- Pro
Stripe payments integration
Enable secure online payments directly through Stripe. Customers can pay for their rides instantly, while you enjoy reliable, fast payouts. Offering online payments makes booking even easier and adds professionalism to your service.
- Full
- Pro
Setup Custom Products
Go beyond standard rides by offering custom products such as airport transfers, hourly bookings, or premium services. Each product can have its own pricing and rules. This flexibility lets you target different markets and customer needs.
- Full
- Pro
Assign bookings to drivers
Easily dispatch rides to the right driver directly from the system. Assignments can be made manually or automatically, ensuring the most efficient driver is matched to each trip. This helps reduce waiting times, improve customer satisfaction, and keep operations running smoothly.
- Full
Administration
Keep all your booking, payment, and customer data in one place for easy management. The administration section in the web portal gives you a clear overview of completed trips, pending jobs, invoices, and financial reports. This saves time on paperwork and makes your business more transparent and organized.
- Full
API
Connect TaxiWebBooker with your existing systems using our API. Whether you need to integrate bookings into your dispatch software, accounting tools, or third-party apps, the API gives you full flexibility. This makes it possible to streamline workflows and extend functionality as your business grows.
- Full
Create new jobs in Admin Dispatch Panel
Not all rides come from online bookings—sometimes customers call or book through other channels. With the Admin Dispatch Panel, you can quickly create new jobs on behalf of your customers and assign them to drivers. This ensures all rides, online or offline, are tracked in one central system.
- Full
Customer Coupons
Boost customer loyalty and attract new passengers by offering promo codes and discounts. Create and manage coupons for special offers, campaigns, or regular discounts for returning customers. Coupons are easy to apply at checkout and add flexibility to your pricing strategy.
- Full
Customer insight in driver ETA & location
Keep passengers informed and at ease with real-time updates. Customers can track their assigned driver’s location and estimated time of arrival (ETA) directly after booking. This transparency builds trust, reduces “where is my taxi?” calls, and improves the overall ride experience.
- Full
Customer portal
Offer passengers a convenient online portal where they can view, manage, and track their bookings. From past rides to upcoming trips, the portal gives customers full insight and control. This improves self-service and reduces the workload on your support team.
- Full
Driver App
Equip your drivers with a powerful mobile app to manage their jobs on the go. The app provides live updates on assignments, navigation, customer details, and communication tools. With everything in one place, drivers can work more efficiently and deliver better service.
- Full
Manage returning Customers
Save time and improve service for your loyal customers. The system remembers passenger details and preferences, making it faster to create new bookings and reducing errors. Building stronger relationships with regulars increases customer retention and satisfaction.
- Full
Real Time GPS tracking of assigned driver
Track every ride in progress with live GPS updates. Dispatchers and customers can see exactly where the driver is, improving safety, trust, and efficiency. This feature helps operators make better decisions while passengers feel reassured knowing their driver is on the way.
- Full
Setup cancellation flows
Stay in control of cancellations with custom rules and policies. You can define when and how customers are allowed to cancel, set follow up actions, and communicate terms clearly. This helps reduce revenue loss while keeping cancellation management fair and transparent.
- Full
Web Dispatch Panel
Manage all your bookings and drivers from a single, browser-based control panel. The Web Dispatch Panel gives operators a real-time overview of jobs, driver availability, and customer requests. With powerful tools for editing, assigning, and monitoring trips, it’s the command center for your operations.
- Full